Registered Tax Agent CPA-Qualified Team Sydney · Homebush · Brisbane
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Setting Up Your myID

To proceed with your Director ID application, you will first need to set up your myID & your secure digital identity for accessing Australian Government services.

Before You Begin

To set up your myID, you will need:

  • A smart device (the myID app works on most smartphones and is available via the Apple App Store or Google Play)
Get it on Google PlayDownload on the App Store
  • A personal email address (this must be your own — not a shared or work email)
  • To be 15 years or older (some government services may have additional requirements)
Before You Begin To set up your myID
Setup Guide

How to Set Up | Step-by-Step

Follow these steps to set up your myID. Open any step to see exactly what to do.

Step 1 — Download the myID app

Download the app from the official stores below:

Get it on Google PlayDownload on the App Store

Only download the myID app from official app stores

Step 2 — Open the app and get started
Step 2 — Open the app and get started
  • Open the myID app on your device
  • If this is your first time, select “Set up myID”
  • If you already have an account, select “I am an existing user” and follow the prompts
Step 3 — Enter your email address
Step 3 — Enter your email address
  • Enter your personal email address
  • This should be an email you will always have access to
  • Example: james.wilson@email.com
Step 4 — Create your password
Step 4 — Create your password
  • Enter a secure password
  • Confirm it in the second field
Step 5 – Enter your personal details
Step 5 – Enter your personal details
  • Provide the following details:
    • Given name
    • Family name
    • Date of birth
  • Ensure these match your official identity documents exactly
Step 6 – Set your identity strength
Step 6 – Set your identity strength
  • You will now be asked to set your identity strength.
  • By default, you will have Basic identity strength.
  • To proceed, select: “Increase identity strength”
Step 7 – Choose your identity level
Step 7 – Choose your identity level
  • You will need to increase your identity strength to:
  • Standard – suitable for most individuals
  • Strong – required for business owners or directors acting as a principal authority
    • Select the + icons to add your identity documents
    • Follow the prompts to verify each document
  • For Strong identity strength, you will need:
    • A valid Australian passport, or one expired within the last 3 years
Step 8 – Identity strength updated
Step 8 – Identity strength updated
  • Once your identity documents are verified:
    • Your identity strength will update to Standard or Strong
    • Your myID is now ready to use
  • Note: If you cannot reach Strong identity strength
  • Please contact the myID support line:
  • Within Australia: 1300 287 539
  • Select Option 2, then Option
  • If you are overseas: +61 2 6216 1111
  • Ask to be transferred to the myID support line
  • Operating hours:
  • 8:00 am to 6:00 pm (local Australian time), Monday to Friday
  • Overseas support: 8:00 am to 6:00 pm AEDT, Monday to Friday
Reviews

Straight from our Google reviews

Real feedback from the businesses and individuals we look after.

SR
Se Ra Posted on Google

I could not recommend the IBG team enough! 🌟🌟🌟🌟🌟 Goktug is an outstanding accountant and an absolute pleasure to work with. He is warm, friendly, and incredibly easy to communicate with, which immediately put us at ease. He is efficient, thorough, and extremely detail oriented, making the entire process feel smooth and stress free. Goktug went above and beyond to ensure everything was finalised before his own personal travel, which genuinely showed how much he cared about us and our outcome. He also assisted with matters well beyond his usual responsibilities, without hesitation. We have used Goktug many times, and his consistency, dedication, and genuine care continue to stand out every time.

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Rate Money Ryde Posted on Google

I’ve been referring my clients to Ideal Business Group for the past 6 years and they’ve consistently delivered outstanding service. Goktug Yemenici, Adem Akin, Altug Sanli, and Engin Konac are true professionals; knowledgeable, reliable and always willing to go the extra mile. I highly recommend IBG to any self-employed business owners looking for experienced and trustworthy accountants.

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Amit Sharma Posted on Google

Adem, Altug, Goktug and the entire team are truly a master in their craft. We love dealing with them and they go above and beyond for our clients. Can’t recommend their services enough 🙏🏽

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Moby Siddique Posted on Google

Adem and the team are absolute professionals. No one knows their stuff better than they do. The team is helpful, honest and I feel like they always have my back. Highly recommended team. You will not be disappointed!

AT
Adnan TEMİZTÜRK Posted on Google

They are very professional. They got meeting room and guest room. They show you everything on the screen in the meeting area. People are very friendly here. Fatima and Engin helped a lot. 10/10 service 👍

KC
Koray C Posted on Google

Altuğ and the team are amazing.

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Peter Mats Posted on Google

I highly recommend the team at Ideal. They have been working for me over 10 years doing my personal taxes and my business. Altug setup my Trust and my Incorporation. The team is very attentive and thorough. When I have questions, Altug has always had time to explain and answer my questions. He was referred to me by a good friend. Highly recommended.

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Jordie Genc Posted on Google

Couldn’t be more thankful for this team, especially Altug, Adem and biggest thank you to Goktug for always going above and beyond for us. Exceptionally knowledgeable, professional and never fails to make things work for us. Very hard to find a good accounting team but this team exceeds expectations. Thank you!!!

PK
Peshal K c Posted on Google

I am extremely satisfied with the services provided by ideal business . Their team of experts demonstrated exceptional professionalism, knowledge, and dedication to ensuring my financial affairs were in order.

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